PRETORIA, SOUTH AFRICA – Algoa Nissan is Nissan South Africa's dealer of the year. The dealership received the title at the company's glittering awards ceremony, with Ghana's Japan Motors taking the honours for the best Nissan dealership in Nissan Independent Markets Africa (NIMA).
The gala event, which marked the mid-point of the three-day inaugural Festival of Nissan headlined by the launch of the brand new TEKTON, saw Nissan dealers across South Africa and Sub-Saharan Africa recognised for their efforts across multiple categories.
NTT Nissan Bloemfontein won the dealer of the year title in the large dealership category for South Africa, with NTT Nissan Secunda Helderberg winning the medium category and Nissan Algoa the small segment.
Known as the Ignition Awards, the event also recognised the Nissan Aftersales Department of the Year, in small, medium and large dealerships, as well as best new vehicle sales department, best customer quality dealership and best Nissan finance dealership for South Africa.
In the NIMA region, the categories awarded performances such as: Best National Sales Company in small, medium and large categories, Best After Sales National Sales Company in the three categories and most consistent market share performance.
Congratulating the winners Nissan Africa President Jordi Vila said:
"The Dealer of the Year Awards are a key component of this inaugural Festival of Nissan because they remind us that the future of this brand in South Africa, and across Africa, will not be shaped by products alone.
"Products open the door. Dealers build the relationship. Dealers keep customers moving. Dealers give meaning to the Nissan promise in towns, cities and communities across Africa every day."
South Africa, said Nissan South Africa managing director Juan Wheeler, is one of Nissan's most important markets on the continent, with a heritage that stretches back 65 years and a future that is being renewed through products such as the all-new Nissan TEKTON, the updated X‑TRAIL, the new Navara and the next Patrol.
"These vehicles and the other exciting models that we have in the pipeline carry our ambition. But your dealerships carry our reputation."
Nissan Africa head of brand and communications, Ramy Mohareb said the company was extremely proud of its dealer network.
"Across South Africa, our customers are never more than 25 minutes from an authorised Nissan dealership, giving Nissan drivers and owners the reassurance that expert support is always within reach."
This mattered to every customer who wanted to know that Nissan stood behind every vehicle it sold in the country, Mohareb said.
"Our dealers are the guarantee of that trust. They invest in the best technical staff. They carry the right spares. They operate with the right equipment and as such represent the standards, skill and care that turn a product promise into a customer experience."
Wheeler agreed: "In many ways, our dealers are the face, the hands and the heart of Nissan in South Africa and it is our privilege to honour their achievements across every aspect of the dealer business ecosystem."
The winners are:
Nissan Aftersales Department of the Year
Small: Algoa Nissan
Medium: DTM Helderberg Large: NTT Nissan Gaborone
Nissan New Vehicle Sales Department of the Year:
Small: Algoa Nissan
Medium: Autocity Nissan Heidelberg Large: NTT Nissan Bloemfontein
Nissan New Vehicle Fleet Department
Small category: JB's Nissan
Medium category: Bidvest McCarthy Nissan Germiston
Large category: Bidvest McCarthy Nissan Randburg
Best Nissan Customer Quality, Sales and Service
Small: Algoa Nissan Medium: DTM Paarl
Large: Mark White Nissan
Best Nissan Finance Dealer
Small: Kokstad Nissan Medium: Brits Nissan
Large: Mark White Nissan
Nissan Dealer Group of the Year: NTT Group
Nissan Dealer of the Year South Africa
Small: Algoa Nissan
Medium: NTT Nissan Secunda Large: NTT Nissan Bloemfontein
Nissan Dealer of the Year overall: Algoa Nissan
Nissan Independent Markets Africa (NIMA) Best After Sales National Sales Company of the Year
Small: Old East SA - Burundi
Medium : Motus Africa - Malawi Large: ATC Comafrique – Ivory Coast
NIMA Best National Sales Company of the year
Small: Anciens Comptoirs Ries - Djibouti Medium: Sun Motors Ltd - Seychelles Large: Croco Motors – Zimbabwe
NIMA overall Best Customer Satisfaction, Sales and Service: Motorcare Mozambique LDA
Best overall NIMA National Sales Company of the Year
Small: Anciens Comptoirs Ries - Djibouti Medium: Sun Motors Ltd - Seychelles Large: ATC Comafrique – Ivory Coast
NIMA most consistent market share performance: Japan Motors Trading Company (Ghana)
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